Frequently Asked Questions

Everything you need to know about shopping with Tiptory

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping takes approximately 5-7 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

Tiptory accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How can I contact customer support?

Our support team is available via email at [email protected] or through our live chat feature available on the website from 9 AM to 5 PM EST.